THE CUSTOMER EXPERIENCE IS LIKE A DINNER PARTY.

MAKE IT GOOD OR

THEY WON’T COME BACK.

Tune in as we discuss marketing, operations, and the customer experience with ecommerce founders for real strategy around generating revenue, optimizing processes, and retaining customers in the Shopify ecosystem.

Whether you’re running a multimillion dollar business or just starting your entrepreneurial journey, we’ve got pearls of wisdom for everyone.

💜 SOME OF OUR BELOVED GUESTS 💜

THREAD WALLETS

•

CROSSNET

•

MANMADE

•

BRUMATE

•

MAGIC SPOON

•

DR. SQUATCH

•

BLUELAND

•

HAPPIEST BABY

•

CARAWAY

•

THREAD WALLETS • CROSSNET • MANMADE • BRUMATE • MAGIC SPOON • DR. SQUATCH • BLUELAND • HAPPIEST BABY • CARAWAY •

WHO ARE OUR LISTENERS?

  • FOUNDERS

    Ranging from new to seasoned Founders, our listeners enjoy Retention Chronicles to hear how peers are thinking through the same problems that all Founders face.

  • MARKETERS

    Our marketing-focused listeners wear many hats and wear them well. They tune in to hear innovative campaign ideas and execution tips for many facets of marketing.

  • CX/OPS

    For our CX and OP listeners, they’re constantly thinking through how to keep customers happy while streamlining efficiency. They tune in for quick hits of innovate ways to tackle logistical problems.

Listen up 💋

Tune in for our newest episode of Retention Chronicles!

REVIEWS FROM OUR LISTENERS

  • "Knowledgeable hosts. They have a good handle on the latest trends in e-commerce and ask insightful questions that lead to interesting and thoughtful answers by the guests."

    @timmy_swin on Apple Podcasts

  • "Entertaining, insightful, and actionabale! 🔥 This show has quickly become a favorite in my feed! Mariah consistently offers high-quality insights from the sharpest minds in the ecommerce/DTC space wrapped in a easy-to-consume package. So Stoked to hear what's next!"

    @asobering on Apple Podcasts

  • “Very insightful. Provides great insights into the Shopify ecosystem and addresses tactical resolutions to issues Shopify Merchants face on a daily basis! Great podcast”

    @notthefullversion on Apple Podcasts

  • “Great eComm podcast. Highly recommend checking it out!”

    @misterdanielnelson on Apple Podcasts

  • “Great content. Love the variety of guests they have on this show! The content is 10/10.”

    @mk.bauer on Apple Podcasts

  • "Great e-commece podcast for the Shopify ecosystem. I love the content and tone of this podcast and they have great guests!!"

    @bearrrrrrrrr on Apple Podcast

  • "Informative and Fun! Loved listening to friendly voices discuss various aspects of business and strategy. Will be tuning in in the future!"

    @bombmoderequired on Apple Podcast

  • "Excellent!!! A very well organized, insightful, & quality podcast, 10/10 recommend."

    @basketball2772 on Apple Podcast

  • "Fantastic insight. Truly an interesting podcast that gives great insight towards retention of clientele. Well designed and interesting!"

    @BJP1289 on Apple Podcast

  • "Great listen. Love it"

    @skkkkk9999 on Apple Podcast

  • "Great podcast! Great podcast with thought leadership from many top players in the ecomm space!"

    @nr1998 on Apple Podcast

  • "Packed with actionable ideas! Absolutely love hearing the stories and journeys of these direct to consumer brands!!"

    @rastaman2010 on Apple Podcast

  • "Great podcast!! Very informative podcast about great content."

    @psv1234567 on Apple Podcast

OUR HOST

Mariah Parsons started hosting and producing Retention Chronicles in August 2021 to dive into the world of ecommerce customer retention. She actively uncovers what issues are plaguing founders and which solutions they’re leaning into. Our podcast has always been centered around sparking great conversation with tactical strategy that founders can apply directly to their DTC brand.

MARIAH PARSONS

GET IN TOUCH

Want to share your thoughts, sponsor, or have a guest recommendation? (yes, you can recommend yourself 😝)

Fill out the form & we’ll be in touch 👉

STAY CONNECTED

Follow us for episode releases!