Ep.1/ Malomo
Top customer retention trends you need to follow (Mariah Parsons & Sarah Leitz, Malomo Marketing)
Welcome to our first episode of Retention Chronicles! On this episode, our hosts, Sarah and Mariah, discuss the top customer retention trends you need to follow, such as delivering fast support to customers, using automation where you can, implementing referral and rewards programs, as well as KPIs and tools you can use to evaluate and accelerate growth! We cover some fun stats that may surprise you so stay tuned for the fact check at the end of the episode for all your resources in one place. Be sure to subscribe and follow Malomo on social media to share your thoughts and stay up to date.
Be sure to subscribe to stay up-to-date and checkout Malomo, the leading order tracking platform for Shopify brands at gomalomo.com. Try our free trial today!
